Contact us

We aim to enable you to enjoy a flawless shopping experience. We're happy to help with any questions you may have regarding purchases, products or our store.

  • CHAT NOW

    To chat directly to a member of our Customer Service team please select the Chat Bubble in the bottom right hand corner of the page and select your preferred channel.

  • CALL US

    You can also call +39 06 6869297 to speak to one of our Customer Service advisors.

  • BOOK YOUR LIVE VIDEO CALL

    Through video call, our Shop Assistants can provide tailored guidance, 
show a product up close, or even offer tips if appropriate.
    Discover more

...Or complete the form

Contact Customer Service by completing the form below. If your query relates to a specific order, please include your order number.

Contact form

STORE OPENING HOURS (Rome Local Time)

Sunday 9:30 AM – 5 PM
Monday 9:30 AM – 7 PM
Tuesday 9:30 AM – 7 PM
Wednesday 8 AM – 6 PM
Thursday 9:30 AM – 7 PM
Friday 9:30 AM – 7 PM
Saturday 9:30 AM – 7 PM

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Download it and get simple and quick access to entire collection of our products!

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