We aim to enable you to enjoy a flawless shopping experience. We're happy to help with any questions you may have regarding purchases, products or our store.
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CHAT NOWTo chat directly to a member of our Customer Service team please select the Chat Bubble in the bottom right hand corner of the page and select your preferred channel.
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CALL USYou can also call +39 06 6869297 to speak to one of our Customer Service advisors.
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BOOK YOUR LIVE VIDEO CALLThrough video call, our Shop Assistants can provide tailored guidance, show a product up close, or even offer tips if appropriate.
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Contact Customer Service by completing the form below. If your query relates to a specific order, please include your order number.
Contact form
STORE OPENING HOURS
(Rome Local Time)
Sunday 9:30 AM – 5 PM
Monday 9:30 AM – 7 PM
Tuesday 9:30 AM – 7 PM
Wednesday 8 AM – 6 PM
Thursday 9:30 AM – 7 PM
Friday 9:30 AM – 7 PM
Saturday 9:30 AM – 7 PM
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