Tax Refund | Mondo Cattolico
Thank you for shopping with us!
Here you can find some important information to get your tax refund and a link to the TAX REFUND step by step guide. Please read this page carefully.
Please remember that all tax refund forms must be stamped by a customs office of a European Union member state within 3 months from your purchase: no customs stamp = no refund.
WHERE TO GET YOUR TAX REFUND
1) ROME TAX REFUND offices
located in Via della Fontanella di Borghese, 35 (close to Piazza di Spagna) - Google Maps view. Here you can get cash refund (no commission) or request a refund issued on your credit card by showing your Tax Refund form and a credit card.
2) AIRPORT'S CUSTOMS offices or TAX REFUND offices
- On departure, go to the Customs Office (BEFORE CHECK-IN) and get your Customs Stamp showing your unused purchases.
- IMMEDIATELY mail the stamped form in a PUBLIC MAILBOX using the TAX REFUND™ prepaid yellow envelope. Avoid using TAX FREE MAILBOXES. (This is to avoid using a mailbox of another tax refund company. MAILBOXES are located close to the customs offices).
IMPORTANT: YOU CAN GO DIRECTLY TO TAX REFUND OFFICES IF YOU DEPART FROM:
- ROMA Fiumicino Airport (Terminal 3) - near check in desk no. 224 (every day 7am - 3pm)
- MILANO Malpensa Airport (Terminal 1) - check-in area no.12 (every day 7am - 1 pm)
VENEZIA Marco Polo Airport - check-in area no.38 (every day 7am - 7pm)
When the Tax Refund office is closed, please go to the Customs Office and proceed as indicated above.
3) PORT'S CUSTOMS offices
- On departure, go to the Port’s Customs Office and get your Customs Stamp showing your unused purchases.
- IMMEDIATELY mail the stamped form in a PUBLIC MAILBOX using the TAX REFUND™ prepaid yellow envelope. PUBLIC MAILBOXES are located close to the customs offices.
STEP BY STEP TAX REFUND GUIDE
For any questions you may have, do not hesitate to contact us.
Welcome to St. Peter's Square
Find out more about our store in St. Peter's Square, watch our video made on Sunday 7 August 2022.
A big thank to our customers who have agreed to be filmed, we truly appreciate it.
We ship all over the world, to see what it will cost to ship your Order, simply add items to your cart and select your country at checkout.
MULTI LANGUAGE SUPPORT
Our multilingual customer support team is always available to provide help via chat, email and telephone.
30 DAYS RETURN
We offer 30 day exchange or refund guarantee for all online orders. Simply contact our customer support team.